Our organization, in its effort to constantly improve its services, has decided to adapt a Quality Management System. We would therefore like to ask you to contribute to our effort, by stating your comments or remarks. Your constructive criticism shall be a useful guide:

1. Please select the degree of satisfaction for each of the following

2. Please mark whether one the following have incurred during your cooperation with the Research Committee

3.In general how would rate the services provide by the SPS COMPLEX?

4.Please give us your opinion on the following subjects:

5.How would you evaluate the servicing by our organization?

6.Do you have any suggestions for improvement?

We would like to thank you for your time and kindly ask you to return this questionnaire to us via mail: